Revamping Al Rajhi Bank's Digital Experience

Working with Al Rajhi Bank, we aimed to redesign the website sitemap and content organization based on usability and accessibility principles.

Our efforts streamlined the navigation process, ensuring that information was organized in a clear, intuitive manner.

These changes enhanced the user experience since customers could easily access the services. Working on the aspect of digital touchpoint, we were instrumental in helping Al Rajhi Bank establish a more customer-friendly, easy-to-navigate online platform that is in tune with the bank’s strategic focus of continuous improvement and customer satisfaction.